Your data
Stored on your device
Customer details, jobs, checklists, notes, and proof photos stay inside NeatLedger on your iPhone or iPad.
NeatLedger Help Center
Help when you need it. Privacy all the time.
Find quick answers for scheduling, proof photos, reports, reminders, and your on-device workspace.
Support
Quick answers
NeatLedger is designed to be simple, reliable, and fully usable without an internet connection.
Accounts
No sign-in required
NeatLedger works without an account, subscription, or developer-operated cloud service.
Reminders
Scheduled locally
Job reminders are created on your device and update when you change a scheduled visit.
Deleting data
You stay in control
Remove individual items, use Settings → Erase all data, or uninstall the app to remove its local workspace.
Troubleshooting
Try these first
Most permission or sharing problems can be fixed in a minute.
Camera or photo access
Open iOS Settings → NeatLedger and allow Camera and Photos access. NeatLedger asks only when you choose to add a proof photo.
Job reminders
Open NeatLedger Settings, turn on Job reminders, and choose 15 minutes, 1 hour, or 1 day before. Also confirm notifications are allowed in iOS Settings.
Sharing a completion report
Finish the job, open its completion report, and use the iOS share sheet to send or save it with an app of your choice.
Still need help?
NeatLedger is provided and supported by Mark Bureau. Email support@markartech.com and include your device model, iOS version, app version, and the steps that caused the problem.
Privacy Policy
Your work stays yours.
Effective July 31, 2026
Information stored by the app
NeatLedger lets you enter business details, customer and property information, cleaning-job details, checklist progress, service notes, and before-and-after photos. This information is stored locally in the app’s container on your device. We do not operate a NeatLedger account or cloud-storage service and do not receive this information from the app.
Camera and photo library
Camera or photo-library access is requested only when you choose to add a proof photo. Selected photos are copied into the app’s local storage. You can change these permissions in iOS Settings.
Sharing
NeatLedger uses the operating system’s share sheet when you choose to share a completion report. The app or person you select may receive that information under their own privacy practices. NeatLedger does not share reports automatically.
Analytics, advertising, and tracking
The current version contains no advertising, analytics, cross-app tracking, or developer-operated telemetry service.
Job reminders
If enabled, NeatLedger schedules reminders locally using the job information already stored in the app. This information is not sent to a NeatLedger notification server.
Retention and deletion
Information remains until you delete an item, use Settings → Erase all data, or uninstall the app. Device and cloud backups are controlled by your operating system and account settings.
Children
NeatLedger is a business productivity app and is not directed to children under 13.
Changes and contact
This policy may be updated when features or legal requirements change. NeatLedger is provided by Mark Bureau. Privacy and support questions can be sent to support@markartech.com.